Genuine Pins

Track Your Order

Enter your transaction reference to see whether your payment has been confirmed and your PIN delivered.

Use the tracking ID from our email (it starts with PS_ or FLW_) or the reference on your Paystack receipt.

Where is my reference?

It is in the email we sent after you paid, and on the receipt Paystack emailed you. Search your inbox and spam folder for “Genuine Pins” or “Paystack”.

Still need help?

If you paid and cannot find a reference, send us the email address and phone number you used and the time of payment.

Contact support